Shipping + Returns
Shipping

Where possible, we calculate shipping at checkout. Our standard shipping rates do not include insurance. If you require shipping insurance, please contact us at hello@moderntimes.com.au for a quote. We ship all over the world so get in touch for an international shipping quote.

Design Objects

  • $15 flat-rate express shipping, Australia-wide via Australia Post.
  • Please allow up to five business days for your Modern Times order to arrive.
  • We want your order to arrive safely. If your order is unsuitable to ship via Australia Post, we’ll contact you to make alternative shipping arrangements via courier.

Art

  • We use trusted couriers who specialise in transporting art.
  • Shipping costs for framed artworks starts at $120 to metro areas.
  • We can safely crate framed artworks for shipping overseas.

Furniture

  • Furniture is shipped by one of our trusted couriers. Please allow up to two weeks for your Modern Times order to arrive.
  • Shipping costs for furniture varies by location. Please use our shipping calculator on each product page for estimates.

If you live outside a metro area or are purchasing something fragile, we’ll contact you before processing your order to discuss shipping.

Shipping + Returns
Returns

We are happy to offer an exchange or credit note for change of mind on full price or sale items within 14 days of the purchase and refunds on furniture within 5 days of delivery. All purchases must be in original sellable condition.   

If you are not 100% happy with your purchase or order with Modern Times simply call 9913 8598 or email us at hello@moderntimes.com.au and we can help you organise a return. The customer is liable for all shipping costs.

Furniture Returns

Sometimes it’s hard to know if it’s going to work at home so take advantage of our furniture refund policy. If the product is not right for you please contact the team within 5 days of its arrival and we can arrange the refund and return or exchange. The customer is liable for all shipping costs and items must be returned in the as-sold condition.

Christmas gifts exchange policy

Shop worry-free. We are happy to offer an exchange or credit for any gifts purchased after Nov 1st if returned by the 30th of January with proof of purchase. If you require the exchange period to be extended please contact the team at Modern Times. All purchases must be in original sellable condition.  

Shipping + Returns
Warranty

If in the unlikely event that the goods you ordered do not meet your expectations of quality, appearance or fail to fulfil their purpose, please let us know as soon as possible. We are happy to replace the product or arrange a refund if no replacement is available if the product does not perform the key function or there is another major problem with the product.

Please contact the team at Modern Times 9913 8598 or email us at hello@moderntimes.com.au as soon as the problem arises or if you require further help or advice.

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